When your service data is in five systems and spreadsheets, every decision is a gamble
The Service Management Platform That Unifies Your Data
Make confident decisions with complete visibility
The Hidden Cost of Fragmented Service Operations
Most service teams operate in reactive mode, constantly putting out fires instead of preventing them. Here's why:
Reactive Decision Making
By the time performance issues surface in reports, your customers have already experienced the impact.
Result: SLA breaches discovered too late to prevent customer churn
Data Gathering Marathon
Your best managers spend 40% of their time manually collecting metrics from different systems just to understand what's happening.
Result: Strategic leaders reduced to data entry clerks
Gut Feeling Decisions
Resource allocation and capacity planning based on incomplete information and hunches rather than comprehensive data.
Result: Margin erosion through inefficient resource deployment
The reality of fragmented service operations - when your data lives everywhere except where you need it
One Platform. Complete Visibility. Confident Decisions.
DigitalCore bridges the gap between scattered service data and strategic decision-making.
Transform reactive service operations into proactive strategic advantage
One Source of Truth
Unify signals across tools into one operating view, with monthly rollups that everyone can trust.
AI-Powered Insights
Machine learning algorithms analyze patterns across your service data to surface risks, opportunities, and actionable recommendations.
Purpose-Built
Designed specifically for service operations leaders who need to balance performance, margins, and customer satisfaction.
DigitalCore integrates with your existing tools to provide unified insights without disrupting your current workflows
Three Ways DigitalCore Transforms Service Operations
Stop reacting to problems and start preventing them. Here's how we help service leaders make better decisions faster.
Understand What's Working
Get clear, unified visibility across performance, finance, and operations from all your systems in one dashboard.
Spot trends and opportunities before your competitors do
Spot Problems Early
AI-powered monitoring detects patterns that lead to SLA breaches, margin erosion, and customer escalations before they impact your business.
Prevent SLA breaches and margin erosion before they impact customers
Decide with Confidence
Receive AI-assisted recommendations for capacity planning, resource allocation, and service optimization that align with your contracts and business goals.
Make data-driven decisions that protect margins and improve service quality
From Fragmented Data to Clear Decisions
Three simple steps transform your scattered service data into strategic advantage. No disruption to your current workflows.
Connect
Import metrics across performance, finance, and capacity.
Seamlessly integrate with your existing systems. Import metrics across performance, finance, and capacity without disrupting your workflows.
See
One strategic view with trends and thresholds.
Get one strategic view with real-time trends and intelligent thresholds. Transform scattered data points into actionable insights.
Decide
Recommended actions and playbooks.
Receive AI-powered recommendations and proven playbooks. Make confident decisions aligned to your contracts and business goals.
Ready to transform your service operations?
It only takes a few minutes to get started.
Real Scenarios, Real Impact
See how service operations leaders use DigitalCore to solve their most pressing challenges and drive measurable business outcomes.
Margin Rescue for Managed Services
Identify hidden margin leakage and prioritize protection actions that deliver immediate ROI. Stop profit erosion before it impacts your bottom line.
TYPICAL RESULTS
SLA & Escalation Oversight
Detect patterns that drive escalations and missed targets before they impact customer relationships. Transform reactive support into proactive service excellence.
TYPICAL RESULTS
Capacity vs. Demand Alignment
Optimize resource utilization and reduce overtime costs by aligning staffing to actual workload and skill requirements. Right-size your team for maximum efficiency.
TYPICAL RESULTS
Ready to see it in action?
These scenarios show how DigitalCore transforms service operations. See the platform in our 90-second demo.
See DigitalCore in 90 Seconds
Recorded on v0.9, closed beta.
Coming Soon
Demo video will be available shortly
Ready to Pioneer the Future of Service Management?
Join our exclusive closed beta as a design partner and help shape the next generation of AI-powered service operations.
First Mover Advantage
Get competitive edge with cutting-edge AI capabilities
Shape the Product
Direct influence on features and roadmap development
Tailored Solution
Custom implementation focused on your specific challenges
Premium Support
Direct access to our founding team and priority assistance
Limited spots available - we're selecting 10 forward-thinking service leaders for our closed beta program.